From comparison to new service

What happens when you call

Tell us what you need and where you need it. Telemedia Worldwide can check participating options, explain the details and submit the new-service order you choose and approve.

Call (888) 895-6316
You are contacting Telemedia Worldwide.

Home TV Internet Options is operated by Telemedia Global LLC d/b/a Telemedia Worldwide. We provide comparison and new-service ordering assistance. We are not a provider billing, repair or technical-support department.

Your call, step by step

A clear path from checking to ordering

You stay in control. Checking an address or discussing options does not commit you to order.

1

Know who is answering

Your call is answered by Home TV Internet Options, operated by Telemedia Worldwide—not by a provider’s billing or support department.

2

Tell us what you need

Let us know whether you want internet, high-speed or fiber internet, TV, mobile, home phone or eligible bundle options. Share the complete address where you need new service.

3

Check participating options

We request current information through our direct AT&T or DIRECTV relationship or the applicable DSI Systems or Satellite Country Inc. sales channel. We compare a limited participating selection, not every option in the market.

4

Review the important details

We explain the provider, service, recurring and one-time charges, promotion period, speeds, equipment, installation and conditions shown for your address. The provider must confirm current terms.

5

Choose whether to proceed

Ask questions and take your time. You may choose an option or decide not to order. An address check alone does not authorize an order.

6

Approve the request you select

If you choose to continue, we review the order details with you and submit only the new-service request you approve through the applicable provider or sales-channel system.

7

The provider takes it from there

The selected provider makes the final availability, eligibility and acceptance decision. It supplies or installs the service, bills you and handles your account, repairs and technical support.

Your choice comes first.We do not submit a new-service order until you select the service and approve the order details.

Who handles what

A clear handoff at every stage

Telemedia helps with comparison and order submission. The selected provider delivers and supports the service.

1

You

Provide the service address and accurate order information, review the available details and decide whether to authorize a selected new-service request.

2

Telemedia Worldwide

Checks participating options, explains the information shown and submits only the new-service request you choose and approve.

3

The applicable ordering channel

The direct AT&T or DIRECTV relationship, DSI Systems or Satellite Country Inc. provides the applicable sales or ordering path. The channel does not become your service provider.

4

Your selected provider

Controls final serviceability, eligibility, pricing and order acceptance, then handles installation or delivery, billing and ongoing customer support.

Before you approve an order

Review the details that affect your service

Offer details can change by address, customer qualifications and time. Ask us to explain anything that is unclear.

  • Monthly and one-time chargesIncluding installation, activation, equipment and other provider fees shown.
  • Promotion period and later rateWhen a promotional rate applies, ask what happens after it ends.
  • Equipment and installationReview rental, purchase, self-install and technician options when offered.
  • Provider requirementsA provider may require identity verification, a credit review, deposit, payment method or autopay selection.

Calls and information

What to know before sharing details

Calls may be monitored or recorded for quality, training, compliance and order verification, with consent where required by law.

If the provider requires identity, credit, deposit or payment information for the order you choose, the representative will explain why it is needed and use the applicable provider or sales-channel ordering process.

Never send Social Security numbers, full payment-card details, passwords or identity documents through this website, ordinary email or text message.

See our Privacy Policy and Terms of Use for more information.

How our help is funded

No separate Telemedia assistance fee

Telemedia may receive compensation from a participating provider or authorized sales channel when a customer orders service through our assistance.

Customers do not pay Telemedia a separate fee for comparison or ordering assistance. Provider charges, deposits, equipment, installation, taxes and other terms may still apply.

Our business relationships affect which participating options we can discuss. We do not claim to compare every provider or every offer in the market.

Read our provider relationships and compensation disclosure →

Ready to compare?

Start with your ZIP code or call us

Review an initial ZIP-level comparison, then confirm current choices for your complete service address.

Call (888) 895-6316