Privacy
Privacy Policy
How Telemedia Worldwide handles information when you compare or request new home-service options.
Last updated: August 2, 2026
Current website configuration: This website performs ZIP comparisons from local website data and stores privacy choices in your browser. It does not currently include an online lead form, analytics, advertising or call-tracking tags.
1. Who we are
Home TV Internet Options is operated by Telemedia Global LLC, doing business as Telemedia Worldwide ("Telemedia," "we," "us" or "our"). Telemedia provides comparison and new-service ordering assistance for a limited selection of participating services. Our public contact information appears at the end of this policy.
2. Information we may collect
Depending on how you use the site and whether production systems are activated, we may collect:
- Comparison information: ZIP code, requested service types, provider interests and bundle preferences.
- Contact and service information: name, telephone number, email address, service address and information you provide during a call or request.
- Order-assistance information: selected provider, selected services, eligibility details, appointment preferences and information needed to submit the new-service order you approve. A provider may collect additional information directly under its own terms.
- Website and device information: IP address, browser and device type, pages viewed, referring pages, approximate location and cookie or advertising identifiers if analytics, advertising or security technologies are enabled.
- Communications: emails and call information. Calls may be monitored or recorded as described below.
3. How we use information
We may use information to provide ZIP-level comparisons; check complete-address serviceability; explain participating options, pricing and provider terms; respond to requests; submit a new-service order you select and authorize; maintain records; protect the site; measure performance; comply with law; and improve our services.
4. How we disclose information
We may disclose relevant information to:
- the participating provider you select so serviceability can be confirmed and an approved order can be processed;
- the direct AT&T or DIRECTV ordering relationship or the DSI Systems or Satellite Country Inc. master-dealer sales channel, when applicable to the option you request;
- vendors that support hosting, communications, CRM, call operations, security, analytics or advertising, subject to the applicable configuration and contracts;
- government authorities, professional advisers or other parties when required by law, needed to protect rights or involved in a business transaction.
Telemedia Worldwide does not sell personal information for monetary compensation. We may disclose personal information to participating providers, authorized sales channels and service vendors to compare availability, process a new-service request, operate our website and measure advertising. Depending on applicable law, certain advertising-related disclosures may be considered "sharing," "sale," or processing for targeted advertising. You may use our Your Privacy Choices controls to opt out.
5. Advertising, analytics and cookies
The current website does not include analytics or advertising tags. If Google Ads, analytics, remarketing, enhanced conversions, call tracking or similar tools are activated, we will update this policy and the Cookie Policy, configure applicable consent and opt-out controls, and describe the relevant data practices.
6. Calls, texts and outbound communications
Calls may be monitored or recorded for quality, training, compliance and order verification, with consent where required by law.
If you separately provide the requested consent, Telemedia and service providers acting on its behalf may contact you about your new-service request by call or text, including through automated technology or prerecorded or artificial voice. Consent is not a condition of purchase. Message and data rates may apply; frequency varies. Reply STOP to opt out of texts and HELP for help. You may also contact us using the information below.
7. Provider-required and sensitive information
A selected provider may require information for identity verification, a credit review, deposit, payment method, autopay or billing. When information is needed for the request you approve, the representative explains the requirement shown and uses the applicable provider or sales-channel ordering process.
Do not send Social Security numbers, full payment-card details, passwords or identity documents through this website, ordinary email or text message. For the complete consumer process, see How It Works.
8. Retention and security
We retain information for as long as reasonably necessary for the purposes described above, including order processing, customer requests, recordkeeping, dispute resolution, legal compliance and security. Retention periods may vary by data category and provider requirements. We use reasonable safeguards appropriate to the nature of the information, but no transmission or storage system is completely secure.
9. Your privacy rights and choices
Depending on where you live and applicable law, you may have rights to request access, correction, deletion or a portable copy of personal information; learn about disclosures; appeal a decision; and opt out of sale, sharing, targeted advertising or certain profiling. You may exercise available rights through Your Privacy Choices, by emailing contact@hometvinternetoptions.com, or by calling (888) 895-6316. We may need to verify your request. We will not unlawfully discriminate against you for exercising an applicable privacy right.
10. Children
This website and our new-service ordering assistance are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
11. Third-party services
Provider and authorized sales-channel systems have their own privacy practices. When you provide information directly to another company or complete an order governed by that company, review its applicable privacy notice.
12. Changes to this policy
We may update this policy when our services, vendors, technology or legal obligations change. The revised date will appear at the top of this page.
13. Contact us
Telemedia Global LLC d/b/a Telemedia Worldwide5520 LBJ Fwy, Suite 200
Dallas, TX 75074
Phone: (888) 895-6316
Email: contact@hometvinternetoptions.com